Skip to main content
Urtopia Help Center home page
  • Back to shop
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Urtopia
  2. General FAQ

General FAQ

Return

  • Do you have a 14-day free return policy?
  • How do I request a return? What is the return policy?

Warranty

  • What is the warranty policy?

About your order

  • How do I track my orders?
  • How do I change my order, e.g. color, address?
  • Is there a benefit if I recommend my friends to buy it?
  • Can I take a test ride before I buy one?

Shipping

  • When will the order start shipping?
  • How does Urtopia avoid shipping damage?
  • What are the logistics companies we are working with?
  • Where is the local warehouse?
  • How many ways can I get my Urtopia?
  • Can you deliver it to my home?

Payment

  • What are the payment options?
  • Financial option with Klarna
  • About Sales Tax
Urtopia