Carbon E-Bike FAQ

Specs FAQ

• What does 'Full Carbon Fiber' mean?
• Why choose a rear hub motor?
• Why is there no Samsung logo on the outside of the battery?
• What is the OTA and what are the benefits?
• What are the height and weight limits for riders?
• Does carbon fiber crack easily?

See all 16 articles

Assembling

• What accessories are included in the bike box?
• How do I assemble it when I receive it? How long does it take?
• How to charge the battery?

Maintenance and fix

• Where do I get my Urtopia repaired after I purchase it?
• How to replace a rear wheel ?
• How do I change the belt once it is broken or worn out?

Others

• Do I need to buy a lock?
• Is it possible to put Urtopia on my car?
• What parts can I modify by myself?
• Are the pedals on the Urtopia replaceable?
• Can I load the cargo on the frame?