What are your current return and refund policies? Where can I find it? September 12, 2023 08:16 Here are our return and refund policies: https://newurtopia.com/pages/shipping-and-return Related articles How do I request a return? What is the return policy? Can I cancel my order or request a refund before the delivery? Will I receive a full refund? What accessories are included in the carbon one/1S ebike box? What is the waterproof rating of the e-bikes? Where can I find the SN number?