What are your current return and refund policies? Where can I find it? September 12, 2023 08:16 Here are our return and refund policies: https://newurtopia.com/pages/shipping-and-return Related articles Do you have a 14-day return policy? How do I request a return? What is the return policy? Where can I find the e-bike frame number? Fingerprint sensor not recognise my finger. What is the waterproof rating of the e-bikes?