The One-Year Connect Service offered by Urtopia is not a physical object, but rather a virtual data traffic package. When purchasing a new Urtopia e-bike, it automatically includes 1 year of Connect Service.
Upon bike activation, the first year of service is activated automatically. To redeem an additional year of service, you will receive a digital code via email or can follow instructions in the Urtopia app. It is also possible to purchase the service later through the app or on the website under accessories.
The One-Year Connect Service is essential for maintaining a 4G connection while riding outdoors, ensuring continuous connectivity and safety even when far from home. It enables various advanced smart functionalities such as activity tracking, AI voice control, movement alerts, and over-the-air updates.