You will receive an update email for every item we send out, so keep an eye on your email inbox, it may even go to spam.
You can also log in to your account on the official website to check logistics information.
If you don't have an account with Urtopia when you place your order, you can create an account by this link, or contact firstname.lastname@example.org and we can give you an invitation to open an account.
If you have already registered your Urtopia account when you bought it, you can directly log in to check it.
If you ever have any questions or concerns about your order status, our customer service team is here to help. You can reach out to us anytime via email: email@example.com or live chat, and we'll be happy to provide you with updates and answer any questions you may have. We want to make sure you have a smooth and stress-free experience from start to finish, so don't hesitate to reach out if you need any assistance!